Returns

Within 14 days of receipt, you can return a product
if it did not meet your expectations.
The 14 day term starts from receiving the notice,
that the product has arrived at the parcel terminal
or a post office or package arrives at your address
in case of courier service.
Returned products must be undamaged, unused, complete,
and in original sales packaging.

To request withdrawal, the Buyer must present
a withdrawal request to Vendor within 14 days of receiving the item
by sending a message by link contact us marked order number
and a reason of returns.
In case of a withdrawal, Vendor transfers the paid amount back
to the Buyer into their indicated bank account
within 20 days of receiving request message,
but no sooner than Vendor has received  the returned product.
return costs are paid by the Buyer.
The Buyer is responsible for any reduced sales value that
was caused to the product while in your possession,
as well as additional expenses
related to the return-communication,shipping etc.
These expenses will be deducted from the amount refunded. 
When returning a defective product, the amount paid for it,
including the delivery cost, is transferred to the bank account
indicated by the Buyer within 20 days receiving the returned items.

Returned items must be delivered, to NK Trade OÜ address via courier, 
we will not accept returns through a parcel locker service.

Please ship returned items to:
11a Kentmanni Street
Shop NÖÖBID
NK Trade OÜ
Tallinn 10116
Estonia